Businesswoman in a black suit using a laptop while seated on a stool

Not sure where to start?
This is the best first step to take

The Restore & Refresh consultation is a 90 minute appointment designed to give me a proper understanding of your skin, your concerns, and your goals before I recommend anything at all.

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Smiling blonde woman in black medical scrubs and gloves raising one hand against a light gray background

What is the Restore & Refresh consultation?

IT'S NOT A SALES APPOINTMENT. IT'S AN EXPERT ASSESSMENT FROM SOMEONE WITH EXPERIENCE.

Most women who come to me don't know exactly what they need. They know something has changed. They know they want to do something about it. But the aesthetics and beauty world is full of confusing options, conflicting advice, and practitioners who are more interested in selling treatments than recommending the right ones.

The Restore & Refresh consultation exists to cut through all of that.

I'll spend 90 minutes with you properly. No rushing and with no agenda. Just an honest conversation about your skin, your concerns, and your goals, followed by a thorough skin assessment and a gentle treatment that gives me a real feel for what your skin needs. By the end of the appointment, I'll know your skin well enough to tell you exactly what I think will help and what won't.

Everything we discuss on the day is verbal. Afterwards, I'll send you a written plan, including home skincare recommendations, so that you can refer back to at any time.

Smiling skincare professional in black scrubs holding Medik8 skincare products

Here's exactly what to expect

Your questionnaire

Before we look at anything, I want to understand you. We go through a detailed questionnaire covering your lifestyle, your current skincare routine, your concerns, and your goals. This is a conversation, and not a form to fill in alone.

Skin diagnosis

I assess your skin thoroughly. I look at your skin type, texture, hydration levels, and any concerns that need addressing. This is where I’m able to build the full picture before recommending anything.

The Treatment

A gentle 30 minute facial using calming products. This isn't just relaxing for you. It gives me a hands on feel for how your skin behaves, how it responds to products, and what it actually needs. This is information you simply can't get from just looking.

The Conversation

Once I've assessed your skin properly, we talk. I'll tell you honestly what I think will make a difference. Whether that's a course of facials, permanent makeup, aesthetic injections, home skincare, or a combination of everything.

Skin diagnosis

Your Plan

After your appointment, I'll send you a personalised written plan (including specific home skincare recommendations) that you can keep, refer back to, and share with me when you're ready to book your next step.

The Investment

The Restore & Refresh consultation is £50. You not only receive a pamper, you also leave with a written plan, a proper skin assessment, and an honest opinion from someone who knows what they're talking about.

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Is it right for me?

IF ANY OF THESE SOUND LIKE YOU, IT'S PROBABLY EXACTLY WHAT YOU NEED

  • You want to do something about your skin but you don't know where to start

  • You've tried treatments before that didn't deliver and you want an honest second opinion

  • You've been recommended something by a friend but you're not sure if it's right for your skin

  • You're interested in permanent makeup or aesthetics but you want to talk it through first

  • You want one person who can look at the whole picture (skin, brows, and injectables) and tell you what will actually help

  • You just want someone to be straight with you for once

In their own words

  • "I've been going to Nikki for my facials for a while now, and the improvement in my skin has been incredible. Nikki is extremely knowledgeable and always takes the time to understand my skin's needs, offering advice and treatments that really work. Since starting my treatments with her, I've noticed a massive difference in my skin's appearance, texture, and overall health. Nikki is professional, friendly, and genuinely passionate about what she does. I wouldn't trust anyone else with my skin and wouldn't go anywhere else. Highly recommend to anyone looking for expert skincare treatments!"

    Rachael

  • "I highly recommend Nikki! I've been coming to her for deep cleansing facials and I honestly couldn't be happier. Last year, I also had my permanent eyebrows done by Nikki and I absolutely love the results! She is incredibly professional, friendly and always makes me feel comfortable. My skin always feels so clean, fresh and glowing after every facial, and I've definitely noticed an improvement since coming to her regularly. Nikki is amazing at what she does and I wouldn't trust anyone else!"

    Aleksandra

  • "I have been visiting Nikki for nearly 4 years now. Ive had regular facials and other treatments at her clinic. My skin is noticeably better and the treatments are tailored to my individual skin needs. She is very thorough, explains the procedure and executes the application better than any beautician I’ve had before. There is advice but no hard sales and she is so welcoming. I also think her prices are fair and value for money. I travel 40 minutes to see Nikki and I won’t be going anywhere else ! She really does know her stuff."

    Charlotte

  • "From the moment I arrived, she made me feel completely at ease, and the whole experience was so calming and professional. The facial itself was amazing. My skin felt incredibly refreshed, hydrated, and glowing afterwards. Nikki is so knowledgeable and attentive, taking the time to tailor the treatment to my skin’s needs."

    Sandra

  • "I’ve been having regular facials with Nikki for a while now and would highly recommend her. She’s professional, knowledgeable, and always makes me feel relaxed and comfortable. My skin has improved so much since seeing her, and every treatment feels personalised to my skin’s needs. I always leave feeling refreshed and glowing. I can’t recommend Nikki enough!"

    Meghann

  • "I've had a few different treatments with Nikki (facial, botox, semipermanent makeup) and it's always a great experience. Nikki was brilliant at explaining all the treatments, her knowledge and experience shines through. During the treatments she was reassuring, professional, and friendly. The results have been great and I will be booking more treatments. I would 100% recommend her!"

    Stephanie

  • "After years of trying eyebrow tint and henna I finally decided to have permanent eyebrows done and im so glad I chose Nikki for this. She was fantastic from start to finish. Nikki talked me through the process and is super friendly and welcoming. Nikki is a perfectionist in her work and it shows in other reviews and my own personal results from treatments had by Nikki. Would highly recommend Nikki."

    Carly

  • "I have been to Nikki multiple times now over the past few years and she never fails to make my skin feel clean and flawless. She knows exactly what your skin needs and is happy to cater the service to that. Wouldn’t go anywhere else now for my skin."

    Paige

  • "I’ve been going to Nikki for 4 years and wouldn’t go anywhere else. Nikki is very knowledgeable and fantastic in all areas of facials, aesthetics and semi permanent make up.I have regular facials to suit my skin at time of appointment and my semi permanent eyebrows are perfect!!!"

    Nichola

  • "I have been coming to Nikki for facial treatments for two years now and my skin is transformed I now feel confident to leave the house without makeup. Not only is she just the loveliest person, she is extremely knowledgeable and tentative to skin concerns."

    Laura

Frequently Asked Questions

  • No, the consultation stands completely on its own. There’s no obligation to book anything on the day or at any point afterwards. You’ll leave with a written plan and my honest recommendations. What you do with that is entirely up to you, in your own time.

  • That’s completely fine. If permanent makeup is your only focus, I offer a dedicated semi-permanent makeup consultation specifically for that. If anti-wrinkle injections are what you’re interested in, there’s a separate consultation for that too.

    You can book both directly here.

  • Nothing complicated. Wear something comfortable. You’ll be lying down for part of the appointment and you want to be relaxed. If you can, take a photo of the skincare products you’re currently using before you come, and make a note of any medication you’re on. That’s genuinely all you need.

  • A regular facial is a treatment. This is an assessment and everything in it is tailored specifically to you. The mini treatment I carry out during the consultation is there to help me understand your skin properly, not as a standalone service. What you get at the end is a plan that’s built around your face, your concerns, and your goals. It’s a completely different experience.

  • I’ll go through everything with you in person, your medical history, your lifestyle, and your current skincare routine. There’s nothing to fill in or prepare in advance. Just come as you are and we’ll go through it together.

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